Medical Records / Health Information

To help keep our community safe during the Novel Coronavirus (COVID-19) situation, Enloe Medical Center is following recommendations from the Centers for Disease Control and Prevention (CDC), the California Department of Public Health (CDPH) and Butte County Public Health (BCPH).

As a result, our Health Information Management (HIM) Department is temporarily closed to the public. However, you can request your medical records in a few different ways:

  1. Sign up for MyChart. You can review some of your medical record and even request additional information be sent to you.
  2. Fill out an Authorization for use or Disclosure of Health Information form below and drop the form off at our office through our door slot. We will contact you when the records are ready.

If you have general questions about accessing your medical records, please call us at (530) 332-5518 Monday through Thursday from 8 a.m. to 4 p.m. and on Fridays from 8 a.m. to 2 p.m.

Enloe Medical Center is happy to provide you with a copy of your health information. The first 20 pages that we provide for your personal use or for transferring care are at no cost to you.

Records You Can Request

The following are examples of documents we can provide. Each may consist of multiple pages. Medical records from other hospitals should be requested from those organizations.

  • History and physical report
  • Discharge summary report
  • Consultation report
  • Progress notes
  • Lab report
  • Operation report
  • Pathology report
  • Physical or occupational therapy notes
  • Other specialized tests, such as angiography, cardiac catheterization procedure, stress test (treadmill), electrocardiogram (EKG), electroencephalogram (EEG), magnetic resonance imaging (MRI), myelogram, nuclear medicine scans, and computerized tomography (CT scans)

How to request a copy of your records

To request a copy of your records, please fill out the following authorization form:

After completing the form, please return it to the address or fax number that is provided below and on the form. You will need to fill out the form completely, with your full name and contact information, birth date and the specific treatment dates you are seeking. We provide the first 20 pages at no cost to you.

Our staff will contact you regarding receipt of your request, expected turnaround time and payment due. For security purposes, at the time records are delivered to you, you will need to provide proper identification.

If you are requesting more than 20 pages, the following fee schedule based on California state law, will be used to determine the charges:

  • 25 cents per page
  • The reasonable cost of duplication of other media

Contact information

Health Information Management (HIM) Department
Release of Information Section
Enloe Medical Center
1617 Esplanade
Chico, CA 95926

Please mail items to:
Health Information Management (HIM) Department
Enloe Medical Center
1531 Esplanade
Chico, CA 95926

Phone: (530) 332-5518 | Fax: (530) 893-6824 

Hours for medical record / health information requests

Monday - Thursday: 8 a.m. to 4 p.m.
Friday: 8 a.m. to 2 p.m.
Closed on holidays


  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

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