Network outage at Enloe

01.03.2020

CHICO, Calif., Jan. 3, 2020 – On the evening of Jan. 2, Enloe Medical Center’s network infrastructure was attacked with what is referred to as ransomware. Essentially, data on the network was encrypted in a way that it was not immediately accessible by the hospital. Per industry recommendations, Enloe IT Security notified local law enforcement and the FBI.

According to Enloe’s IT Security consultant, more than 500 similar attacks were reported across the nation in 2019, which seem to focus on midsize businesses and municipalities.

“Our caregivers did an incredible job responding to the cybersecurity incident and are doing everything possible to return our core systems to functionality, protect patient information, and partner with law enforcement agencies, including the FBI,” said Jolene Francis, Enloe’s director of Advancement & Communications. “Well planned and frequently practiced back-up protocols ensure that patient care remains uninterrupted as we work toward restoring affected systems.”

The cyberincident affected hospital and Enloe clinic phone systems, which have since been restored.

“The privacy and security of information in our possession is one of the hospitals highest priorities, and we have strict security protocols in place to protect information in our care,” added Kevin Woodward, Enloe’s chief financial officer. “Upon learning of this incident, we immediately took steps to restore critical operating systems and ensure the security of our network.  At this point in time, we have no indication or evidence that suggests patient medical data has been compromised.”

Further updates will be provided as new information warrants. Enloe appreciates the support of the community and the patience of the families it serves as they restore operating systems to full functionality.

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Enloe Medical Center is a local, nonprofit health organization. For more information, please call (530) 332-7300 or visit us online at www.enloe.org. Enloe Medical Center is located at 1531 Esplanade, Chico, CA 95926.



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