Visitor Guidelines

Asian family visiting grandparents in hospital

Patient-Centered Visitation

The health and well-being of our community remains the top priority at Enloe Medical Center. During the current COVID-19 pandemic, Enloe continues to put in place measures to keep everyone safe.

Our visitation policy has changed temporarily. These changes are grounded in our commitment to provide safe, quality care. They are based on recommendations from the Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH).

The temporary visitation guidelines will remain in place until further notice.

Visitation Guidelines

  • Visitors may enter daily between 8 a.m. and 8 p.m. Minors must come with an adult.
  • All visitors will self-screen for COVID-19 symptoms. Visitors must be free of COVID-19 symptoms. They cannot have a suspected or confirmed COVID-19 infection in the past 14 days.
  • Enloe Medical Center lobby loungeAll visitors to an inpatient area must provide proof of COVID-19 vaccination, or a negative COVID-19 test taken within the last 72 hours. Several testing sites are available in the Chico, Oroville, Gridley, Paradise, Magalia and Glenn County areas.
  • All visitors and patients must wear a mask that fully covers their mouth and nose at all times at all of our facilities.
  • Visitors will check in at Guest Services or at the Enloe facility’s reception area.
  • Most patient care areas may have up to two visitors at a time. All visitors/support people must stay in the patient’s room. They must follow any extra instructions for personal protective equipment while in the patient’s room.

Exceptions to these policies include:

Cancer Center

No visitors are allowed in the Infusion or Radiation treatment areas. One visitor may be present for provider visits. Visitors are not permitted in the Draw Station unless help with care is needed.

Emergency department

One visitor is welcome if needed for clinical support, including for pediatric patients.

Childbirth & Pediatrics

Two visitors are allowed at one time. A single visitor for the patient’s stay may qualify as an exception from COVID-19 vaccination or negative testing.

Prompt Care

One visitor will be allowed in the exam room if needed for clinical support, including for pediatric patients.

Other

  • Isolation: Patients who are isolated with a COVID-19 infection may only have visitors if a qualifying exception exists. Visits will be approved on a case-by-case basis.
  • Behavioral Health: Visiting hours are 6-7:15 p.m. daily and during a 1-2 p.m. ice cream social on Saturdays.
  • Surgery: Patients may have one visitor in the pre-op area and no visitors in the post-op area.
  • Outpatient clinics: One visitor will be allowed in the exam room if needed for clinical support, including for pediatric patients.

Virtual Visitation

Woman making a video call on a tablet with her mother at the hospital.

We know the positive effect visits have on our patients. We are happy to help you find alternative ways to communicate with your loved ones via:

We appreciate your understanding and compliance as we work to keep patients, caregivers and our community safe.