Medical Records

Reviewing Your Records During Your Stay

At Enloe Health, we want you to play an active role in your health care. We encourage you to read your medical record during your hospital stay to know more about the care you receive.

Let your nurse or doctor know that you would like to see your medical record. They will arrange a time to review it with you. Your privacy is important to us. If you would like someone else to have access to your medical record, we’ll ask you to sign an authorization form.

Records You Can Request

The following are examples of documents we can provide. Each may consist of many pages. Medical records from other hospitals should be requested from those organizations.

History and physical report
Discharge summary report
Consultation report
Progress notes
Lab report
Operation report
Pathology report
Physical or occupational therapy notes
Other specialized tests

Getting Your Records After Discharge

You can access your records in a few different ways.

Use MyChart

Use HealthMark

Enloe Health partners with the trusted company HealthMark Group to manage medical record requests. HealthMark specializes in facilitating medical record release and keeping your personal health information safe.

Request Your Medical Record

Records can be available for download in as few as 8 business hours. However, some records may require physician approval and can take up to five business days. If you request your record and more than five days pass, please email status@healthmark-group.com for an update.

You can also access FAQs and chat live with a HealthMark medical records specialist for additional help Monday through Friday from 6 a.m. to 4 p.m. Pacific Time on HealthMark’s website.

Please be aware that only patients may request medical records through HealthMark. Others may request records by sending a fax to Health Information Management at 530-893-6824 or sending a request by mail to:

Health Information Management (HIM) Department
Enloe Health
1531 Esplanade, Chico, CA 95926

Fill Out a Form

Fill out a form below in English or Spanish. You can bring the form to our Chico office at 1617 Esplanade. If this is after normal business hours and the office is closed, please drop the paperwork through our door slot. You can also fax the sheet to the number provided on the form.

Please allow two to three business days after you leave the hospital before requesting records. Once we receive your request, we will mail your records to you unless an appointment is requested for pickup. You will need to bring a photo ID to pick up copies of your records.