Medical RecordsWoman reviewing medical records form.

Reviewing Your Records During Your Stay

At Enloe, we want you to play an active role in your health care. We encourage you to read your medical record during your hospital stay to know more about the care you receive.

Let your nurse or doctor know that you would like to see your medical record. They will arrange a time to review it with you. Your privacy is important to us. If you would like someone else to have access to your medical record, we’ll ask you to sign an authorization form.

Records You Can Request

The following are examples of documents we can provide. Each may consist of many pages. Medical records from other hospitals should be requested from those organizations.

  • History and physical report
  • Discharge summary report
  • Consultation report
  • Progress notes
  • Lab report
  • Operation report
  • Pathology report
  • Physical or occupational therapy notes
  • Other specialized tests

Getting Your Records After Discharge

In-person visits to our Medical Records office may be limited due to the COVID-19 pandemic. But you can access your records in a few different ways.

Use MyChart

Sign up for MyChart. You can review some of your medical record and even request additional information be sent to you.

Fill Out a Form

Fill out the form below (in English or Spanish). You can bring it to our Chico office at 1617 Esplanade. If this is after normal business hours and the office is closed, please drop the paperwork through our door slot. You can also fax the sheet to the number provided on the form.

Please allow two to three business days after you leave the hospital before requesting records. Once we receive your request, we will mail your records to you unless an appointment is requested for pickup. You will need to bring a photo ID to pick up copies of your records.

Call Us

Exterior photo of Medical RecordsCall our team at 530-332-5518. Someone will be available to take your call Monday through Thursday from 8 a.m. to 4 p.m. and on Fridays from 8 a.m. to 2 p.m.

Our staff will contact you about your request, the expected turnaround time and any cost. For security purposes, you will need a photo ID to receive copies of records.

Cost of Records

The first 20 pages we provide for your personal use or for transferring care are at no cost to you. The prices for records longer than 20 pages are determined by California law:

  • 25 cents per page
  • The reasonable cost of duplication of other media

Contact Us

Health Information Management (HIM) Department

Release of Information Section,
1617 Esplanade, Chico, CA 95926

Office Hours: Monday through Thursday, 8 a.m. to 4 p.m.
Friday, 8 a.m. to 2 p.m.
Closed on holidays

Phone: 530-332-5518 | Fax 530-893-6824

Please mail items to:
Health Information Management (HIM) Department
Enloe Medical Center
1531 Esplanade, Chico, CA 95926