Medical RecordsWoman reviewing medical records form.

Reviewing Your Records During Your Stay

At Enloe Health, we want you to play an active role in your health care. We encourage you to read your medical record during your hospital stay to know more about the care you receive.

Let your nurse or doctor know that you would like to see your medical record. They will arrange a time to review it with you. Your privacy is important to us. If you would like someone else to have access to your medical record, we’ll ask you to sign an authorization form.

Records You Can Request

The following are examples of documents we can provide. Each may consist of many pages. Medical records from other hospitals should be requested from those organizations.

  • History and physical report
  • Discharge summary report
  • Consultation report
  • Progress notes
  • Lab report
  • Operation report
  • Pathology report
  • Physical or occupational therapy notes
  • Other specialized tests

Getting Your Records After Discharge

You can access your records in a few different ways.

Use MyChart

Sign up for MyChart. You can review some of your medical record and even request additional information be sent to you.

Use HealthMark

Enloe Health partners with the trusted company HealthMark Group to manage medical record requests. HealthMark specializes in facilitating medical record release and keeping your personal health information safe.

Request Your Medical Record

Records can be available for download in as few as 8 business hours. However, some records may require physician approval and can take up to five business days. If you request your record and more than five days pass, please email status@healthmark-group.com for an update.

You can also access FAQs and chat live with a HealthMark medical records specialist for additional help Monday through Friday from 6 a.m. to 4 p.m. Pacific Time on HealthMark’s website.

Contact Us

Enloe Health Health Information Management

Release of Information Section,
1617 Esplanade, Chico, CA 95926

Office Hours: Monday through Thursday, 8 a.m. to 4 p.m.
Friday, 8 a.m. to 2 p.m.
Closed on holidays

Phone: 530-332-5518 | Fax 530-893-6824

Please mail items to:
Health Information Management (HIM) Department
Enloe Health
1531 Esplanade, Chico, CA 95926