Patient Admission
Enloe Health is committed to making your visit as smooth as possible.
Below you’ll find information about our staff and resources for the admitting process.
Patient Admitting & Registration
Enloe has registration staff to help you get checked in for your service. We seek to set up all aspects of your account before you arrive for scheduled treatment.
We’ll contact you ahead of time if there’s any information we need before your visit.
We will make sure your scheduled care is approved by your insurance. We will also explain the cost of services and your estimated part of the bill before you get here.
Pre-Admission Screening Services
Enloe’s Pre-Admission Screening Services (PASS) ensures an efficient surgical process.
We’ll work through pre-surgical assessments, financial counseling, and paperwork before your surgery.
This makes for a quick check-in on the day of your procedure. Your surgeon’s office will schedule your appointment for you.
If you have questions about this pre-admissions screening procedure, call 530-332-6501. You can also contact your surgeon’s office.
Read more about how to prepare for surgery.
Preventing Falls
Slips, trips and falls can happen to anyone, including patients during their stay at Enloe Health Enloe Medical Center. Falling can slow recovery and lead to complications.
Luckily, most falls in the hospital are preventable. To help, a nurse will assess patients’ likelihood of falling when they are admitted to Enloe Medical Center. The results will be documented in the patient’s medical record, so their care team knows their fall risk.
If a patient is assessed as being at risk of falling, a nurse will place a fall risk symbol outside the patient’s door. This symbol lets Enloe caregivers know the patient needs assistance.
Fall Risks
If you’re a patient at Enloe Medical Center, you may be at an increased risk during your stay if you:
- Have a change in your health, medical condition or medication
- Become confused in your new surroundings
- Receive anesthesia; it can affect your balance
- Spend more time in bed
- Become stressed
Reduce Your Risk
To reduce your risk of falling during your hospital stay:
- Ask about your likelihood of falling and your risk factors.
- Know the assistance you need and follow your care team’s instructions. For instance, if you have been asked to get help before getting out of bed, please call your nurse or aide before doing so.
- Stand up slowly. Sit on the side of the bed for a few minutes before getting up to prevent dizziness.
- Be careful when you bend down, and make sure you are steady before walking.
- Wear non-slip slippers or flat shoes when walking.
- Turn the light on when you move in your room.
- Recognize your limitations and don’t be afraid to ask for help. Enloe caregivers are happy to help you.
Loved Ones Can Help
Loved ones can also help keep you safe during your hospital stay by:
- Understanding your fall risk and providing assistance
- Asking your care team if they should follow any special instructions
- Ensuring the two bed rails at the head of your bed remain in the upward position
- Double-checking that the call button is within easy reach
- Alerting caregivers if they notice new episodes of confusion or unsteadiness
- Stopping by the nurses station after visiting with you to let the nursing staff to know you are now alone
Hand Hygiene Saves Lives
Proper hand hygiene is one of the best ways to prevent the spread of infections, including the common cold. In the United States, hospital patients get nearly 2 million infections each year. That’s about one infection per 20 patients.
Infections you get in the hospital can be life-threatening and hard to treat. All patients are at risk for hospital infections. To help protect yourself, be sure to use proper hand hygiene and ask your visitors to do the same.
When Should Hand Hygiene Be Practiced?
You should practice hand hygiene:
- Before preparing or eating food
- Before touching your eyes, nose or mouth
- Before and after changing wound dressings or bandages
- After using the bathroom
- After blowing your nose, coughing or sneezing
- After touching hospital surfaces such as bed rails, bedside tables and doorknobs
Members of your care team will do their part to protect you, too. They will practice hand hygiene:
- Every time they enter your room
- Before putting on gloves; wearing gloves alone is not enough to prevent the spread of infection
- After removing gloves
Remember, you can ask members of your care team if they cleaned their hands before examining you.
The Proper Technique
You can clean your hands with soap and water or an alcohol-based sanitizer.
You should wash your hands with soap and water when your hands look dirty, after using the bathroom, and before you eat or prepare food.
To wash your hands with soap and water:
- Wet your hands with warm water. Use liquid soap if possible. Apply a nickel- or quarter-sized amount of soap to your hands.
- Rub your hands together until the soap forms a lather. Then rub it all over the top of your hands, in between your fingers, and around and under your fingernails.
- Continue rubbing your hands for 15 seconds.
- Rinse your hands well under running water.
- Dry your hands using a paper towel if possible. Then use your paper towel to turn off the faucet and to open the door if needed.
You can use a hand sanitizer when your hands do not appear dirty or if soap and water are not available.
To wash your hands with an alcohol-based hand sanitizer:
- Follow directions on the bottle for how much of the product to use.
- Rub your hands together. Then rub the product all over the top of your hands, in between your fingers, and around and under your fingernails.
- Continue rubbing until your hands are dry. If you used enough sanitizer to kill germs, it should take at least 15 seconds of rubbing before your hands feel dry.
- Do not rinse your hands with water or dry them with a towel.
