Telehealth

Woman on telehealth visitGet Great Care from Anywhere

EnloeAnywhere allows you to get trusted medical guidance from the comfort of your home or anywhere you may be.

Here’s how the Enloe telehealth service works:

  1. Request an appointment using the EnloeAnywhere app found in the Apple Store or Google Play Store, or by going to enloeanywhere.enloe.org.
  2. A doctor will call you back shortly after your appointment request and conduct a virtual visit with you.

Doctors are available 24 hours a day for telemed visits. The average call back time is 15 minutes. 

Want to learn about COVID-19 testing? Please visit Butte County Public Health’s website.

Help for an Array of Needs

Man on computerThe caregivers at EnloeAnywhere can help you with a variety of virtual urgent care needs, including care for a:

  • Cold
  • Sore throat
  • Ear ache
  • Cut
  • Skin rash or infection
  • Sprain, strain or possible fracture
  • And similar issues

However, if you are experiencing life-threatening symptoms, be sure to call 911 immediately. These symptoms include:

  • Chest pain
  • Extreme shortness of breath
  • Sudden numbness or loss of coordination
  • Serious head injury
  • Burns
  • Uncontrolled bleeding
  • And severe abdominal pain

Your First Virtual Visit

Before your first Enloe virtual care appointment, be sure to set up your account online or on the app and then complete a brief medical history.

This will help your doctor treat or advise you better. With your consent, we can provide information about your virtual medical care visit to your primary care physician.

Woman on an EnloeAnywhere telehealth visit

Service That Stands Out

Several people are already using EnloeAnywhere for virtual health appointments. Here’s what one community member had to say about her experience:

“The doctor did a whole exam and even asked me to press on my injury so he could see the swelling (from a fall I took, the reason for my call). He concluded my leg was infected … The whole thing took about 30 minutes. It was fantastic. The process was super easy, and the Enloe team was great.” – Katy T.

Want to learn more about EnloeAnywhere, so you can have virtual doctor appointments? Read our FAQs below.

FAQs

My Virtual Visit

What can I expect?
A caregiver will call you back about 15 minutes after you request an appointment. The caregiver will listen, evaluate you and provide medical guidance. With your consent, the caregiver will also provide information about your telehealth visit to your primary care physician.

Do I have to do anything before my first virtual visit?
Yes, before your first virtual visit, you should set up your account online or on the app and then complete a brief medical history. This will help your doctor treat or advise you better.

Can I have a virtual video visit from anywhere?
EnloeAnywhere telehealth visits are available to patients who are physically located anywhere in the United States.

How can I cancel a visit once I put myself in line?
If you need to cancel your virtual visit, simply click the Cancel Appointment button. You will be asked to note the reason for your cancellation and will need to click the Confirm Cancellation button.

What if I need help scheduling an appointment?
If you need assistance, please call 855-212-2579 and our team will walk you through the process.

After My Visit

Will I receive a summary of my virtual visit?
Yes, EnloeAnywhere will provide you with a summary of your visit.

Will you share my diagnosis and information from my virtual visit with my primary care provider?
With your consent, we are happy to provide information about your virtual visit to your primary care physician.

Other

What if I am sent to the Emergency department or Prompt Care for an in-person visit during my EnloeAnywhere virtual visit?
If a caregiver directs you to the Enloe Emergency department or to Prompt Care for an in-person visit, please go to the facility to check in.

How will I be billed?
You will be billed a flat fee of $49 for EnloeAnywhere visits. Your insurance will not be billed.

Download the App

Get the Enloe Anywhere app via the Google Play Store or the Apple Store:

Download the iOS App

Download the Android App

Or visit enloeanywhere.enloe.org for your virtual visit.