Specialty Pharmacy
We’re Here for You
Specialty medications treat complex, chronic and rare conditions. They are more challenging than standard medications due to their specific storage, usage and care requirements. Some specialty medications may need an injection or infusion. These treatments may cause certain side effects, so they require close monitoring.
Due to those challenges, only specially trained pharmacists can dispense these medications. At Enloe Health, we have all the experts and resources to help you manage your treatment.
The Enloe Health Specialty Pharmacy serves patients who require specific medications for chronic and complex diseases. We are here to partner with you and your care team to support you through your treatment.
The Specialty Pharmacy offers specialty medications for:
What to Expect
Patient care is our top priority.
We support you before you receive your medication through the completion of your treatment.
Patients will be able to learn more about what to expect in our Patient Welcome Packet.
Read the packet in English or Spanish.
Comprehensive Services
Clinical Care
We offer clinical support whenever you need it, including:
- Medication instructions
- Regular follow-up calls
- Side effect management
- A 24/7 support line for clinical concerns
Convenient Service
Our in-house services offer flexible options that are convenient for you, including:
- Free home delivery and pick-up options
- Specialty prescription fills
- Refill reminders
Financial Support
We work to provide affordable avenues to specialty medication through a variety of different resources, including:
- Prior authorizations
- Benefits reviews
- Insurance appeals
- Financial assistance programs and discounts
Provider Partnership
As a part of Enloe, we are partners with your care team through:
- A simple in-house referral process
- Direct communication on your progress
- Collaboration on treatment interventions
Quality Care
The Specialty Pharmacy holds dual accreditations from the Accreditation Commission for Health Care and URAC. These recognitions validate our compliance with governing standards. They also demonstrate our commitment to best-in-class patient care.
FAQs
What is a Specialty Medication?
Specialty medications treat complex, chronic and rare conditions. They are more challenging than standard medications due to their specific storage, usage and care requirements. Some specialty medications may need an injection or infusion.
These treatments may cause certain side effects, so they require close monitoring. Due to those challenges, only specially trained pharmacists can dispense these medications. We have all the experts and resources to help you manage your treatment.
How Will I Get My Specialty Medication?
Your provider will send us a prescription for your specialty medication. We will quickly fill it so you may start treatment as soon as possible. Our team will call you with timely refill reminders to help ensure you have your medication when you need it.
We have two delivery options. You may choose the most convenient option for you. We can mail your medication to your home for free. You may also choose to pick it up from the pharmacy in person.
How Will I Pay for My Specialty Medication?
Specialty medications can be expensive. Our knowledgeable staff is here to help. We will call your insurance provider to confirm your benefits. We will also apply any available federal discounts. If the cost is still too high, then we will research financial assistance programs for you. Once we find eligible options, we will review them with you and help you enroll.
What Type of Care Will I Receive During Treatment?
Our staff is an extension of your care team.
We will educate you on your medication before you start treatment. During this call, we will explain storage and dosage instructions. We will also notify you of any drug interactions and potential side effects. This information will help you know what to expect.
Our caregivers will regularly contact you to offer additional support and check on your progress. We will send these updates to your provider. We will also contact your care team to discuss any necessary changes in treatment.
If you ever have a concern about your medication, you may call our 24/7 support line to speak with a caregiver at any time.
Medication Safety
Specialty medications and supplies may be dangerous if misused. Keep them in a safe place away from children and pets.
Always be sure to follow the correct procedures for medication and sharps disposal.
