Prompt Care
Injuries that don’t require a visit to the emergency room can be treated at Enloe Health Prompt Care. When appropriate, choosing this option saves you time and money. These urgent care services are available if you live in Chico, Oroville, Paradise or another part of the North State.
Please note that this facility offers walk-in service only. Appointments are not available.
Meeting Your Urgent Needs
The caregivers at Prompt Care treat several illnesses and injuries. These conditions need quick attention, but are not emergencies or life-threatening. These include:
- Allergies
- Bronchitis
- Colds, the flu, COVID-19 and other viruses
- Cuts and minor burns
- Ear aches
- Minor eye problems
- Minor strains, sprains, contusions and fractures
- Pediatric urgent care
- Rashes
- Sexually transmitted infections (STIs)/sexually transmitted diseases (STDs)
- Skin infections and abscesses
- Sore throats
- Sprains, fractures and back strains
- Tooth pain
- Urinary symptoms
Additionally, X-ray is available at our walk-in clinic.
An Important Note About Our Services
Prompt Care does not offer:
- COVID tests for screening, or returning to work or school
- CT scans
- Disability paperwork
- Doctor’s notes for treatment received at another medical facility
- First rabies vaccination
- Immunization titers
- Orders for MRIs
- Routine immunizations
- Telehealth visits
- Ultrasounds
- Workers compensation services
Insurance
Enloe Health Prompt Care accepts most forms of medical insurance, including Partnership HealthPlan.* We also offer cash pay service for TB screenings and simple sports and camp physicals.
Understanding Your Options
There are many different kinds of health care facilities. Where you go will depend on your needs. An emergency means you could die or be permanently hurt if you don’t get care quickly. You should call 911 or seek care at the nearest emergency room if you have:
- Arm weakness or numbness, or the inability to move one arm
- Bleeding that does not stop or slow down
- Chest pain or pressure
- Drooping or numbness on one side of your face
- Head trauma or a concussion
- Severe abdominal pain
- Shortness of breath
- Slurred speech or difficulty speaking
- Sudden blurred vision, double vision or loss of vision
- Sudden confusion or disorientation
- Sudden loss of balance or coordination
Finding a Primary Care Doctor
Prompt Care treats patients who do not have a primary care physician, are unable to reach their doctor or need care without an appointment.
To find a doctor who specializes in family medicine, internal medicine, pediatrics or other areas, visit www.enloe.org/doctor.
*Please note: Enloe Health Prompt Care is not licensed as a free-standing urgent care clinic, which may impact your insurance carrier’s processing of your claim. If you have questions about insurance, please contact your insurance provider.
