Quality & Safety

At Enloe Medical Center, we have a culture of safety. It is our mission to improve the quality of your life through patient-centered care. We value an unwavering focus on patient safety that fosters not only technical excellence, but compassionate and safe care for the whole patient that encompasses mind, body and spirit. We continuously look for ways to improve our care.

Patient Satisfaction

In 2013, Enloe Medical Center was ranked by the California Hospital Association as 12th out of 245 hospitals in California for patient satisfaction. This is based on HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) data, which most hospitals are required to report. For patient feedback to be counted, patients must give an overall hospital rating of 9 or 10 out of 10. You can view the questions and compare scores on Hospital Compare at

Enloe Medical Center’s patient satisfaction scores have improved from the bottom 2% in the nation in 2007 to the top 25% in 2013. Enloe contributes much of this success to the implementation of a patient-centered approach to health care.

Learn more about quality, safety & getting involved: