The Patient and Family Advisory Council

Bringing Patient & Family Voices to Health Care

The participation of patients and family members on Enloe Medical Center’s Patient and Family Advisory Council (PFAC) is important in helping Enloe fulfill our mission to improve the quality of your life through patient-centered care.

The goals of the PFAC are to:

  • Enhance communication between patients, family members and Enloe caregivers
  • Empower patients and family members to be active participants in their health care
  • Identify and address patient and family needs in all aspects (body, mind and spirit) throughout their health care journey

Guiding principles of our work together will include respect for patient and family knowledge, values, beliefs and diverse cultural backgrounds. Together we can design programs and services that meet real health care needs as patients and families define them.

How will this make a difference?

As a member of the PFAC you will:

  • Have the satisfaction of knowing you are helping health care providers better understand issues from “the other side of the bed”
  • Participate in creating services and programs that better personalize and humanize health care
  • Expand your own understanding of the health care system and how it works, so that you can better navigate it
  • Become an advocate for health services for family, friends and others in the community

What will be required of me if I am appointed to the council?

  • Attend PFAC meetings once per month; special meetings may be held as needed
  • Exhibit effective meeting behavior, arriving at each meeting prepared for discussion and ready to engage in collaboration with other members
  • Act as a goodwill ambassador for Enloe within the community and represent Enloe’s mission, goals, and core values in all that you do

Opportunities to work on projects outside of the monthly meetings might include:

  • Reviewing documents and working on program evaluations
  • Serving as an advisory resource to Enloe administration and staff
  • Planning and implementing PFAC initiatives

How do I become a part of the Patient and Family Advisory Council?

The PFAC is made up of a minimum of 12 members comprised of patients and/or family members and Enloe caregivers. To qualify for consideration you must be a former or current patient at Enloe, or a family member of a former or current patient at Enloe, and you must be living in an area served by Enloe.

What does the selection process involve?

The council chairperson and co-chair will interview qualified applicants. Appointments to the committee will be determined with consideration to the following:

  • Quality of recommendations
  • Quality interview answers
  • Representation to fit current council needs

Notification of appointment to the committee will occur via a phone call and letter. Vacancies will be filled on an as-needed basis.

For more information

Contact Joy Todd, Patient-Centered Care manager, at (530) 332-7006 or by emailing


  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

  • video-img

    Drs. Voelker and Lobosky honored with 2014 Physician Legacy Award

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